Authenticity is in our DNA. SwissWatchExpo has never had an issue with authenticity, and we are extremely proud of our track record dating back many years and thousands of watches. You're welcome to authenticate your watch locally at any authorized retailer. It is essential to only use authorized retailers for any questions regarding a luxury timepiece. For a list of authorized retailers for any specific brand please go to the manufacturer's website.

SwissWatchExpo is honored to have the opportunity to serve you. That is why we stand by all of our products with a full 18-month limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first 18 months, we will repair or replace the item at absolutely no cost to you.

If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email. If it is determined by SwissWatchExpo that a repair under warranty is required one of our trained watch professionals will direct you on how to safely and efficiently ship the watch to us